24/7 Emergency Service
Emergencies don’t wait for business hours. That’s why American Plumbing, Heating & Cooling is available 24/7 for HVAC and plumbing emergencies. Our same-day and after-hours availability ensures you won’t go long without heat in the winter, or you won’t suffer with extensive water damage if you experience a plumbing leak. No matter your issue, if it’s urgent, we’ll be there. Call our team at 585-865-7753 to get 24-hour support in Rochester or Buffalo today.
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About American Plumbing, Heating & Cooling

Customer-Focused Home Comfort Providers

We’re a licensed full-service plumbing, heating and cooling company. Specializing in underground repairs, maintenance and installations, water heater installations (including tankless water heaters) maintenance, water softer installations, all aspects of commercial plumbing services and all aspects of residential plumbing services.

We’re also a certified full-service heating and cooling company specializing in furnace, boiler (including tankless boilers and combination systems) and air conditioning repairs, maintenance and installations. Our services cover all aspects of commercial/residential heating and cooling. Our HVAC department is NYSERDA- and NYS Clean Heat Program-certified.

Our Company’s History

We've always been a family business. In 1973, the father and uncle of the current owner, Rodney, started a plumbing company together. Rodney worked for his father as a plumbing field mechanic for many years before becoming a licensed master plumber. He eventually took over the business from his father and re-branded the original company name to American Plumbing Inc. We’ve operated as American Plumbing Inc. for nearly 30 years now. During that time, we've expanded to include additional service areas, mechanical trades, and departments.

The American Plumbing, Heating & Cooling Mission

American Plumbing, Heating & Cooling is committed to providing quality services with competitive pricing to all of our customers. We pride ourselves in providing a knowledgeable trade experience along with integrity and respect for our all of our customers. Our staff and technicians are consumer-focused. Understanding our customer’s needs to provide the best solutions the customer can be comfortable and confident in.

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Meet the team

Our Core Values

Over the decades, we’ve prioritized reliable and trustworthy service above all else. We value:

  • Trade knowledge: Our staff and technicians have nearly 200 years of combined trade experience. We continue to expand our knowledge with specialized training specific to our trade fields.
  • Quality: This is important to every consumer. Often, the quality of the work provided to a customer is more important than the quality of the products that are purchased.
  • Integrity: It’s critical that our customers are confident in us to do the right things even when no one is looking.
  • Consumer focus: We’re all consumers. We understand that we need to treat every customer with the same consideration that we would expect from a company if we needed the same services personally.
  • Customer needs: It’s important to focus mostly on a customer’s needs rather than focusing on how much we can profit or sell a customer something that isn’t necessary.