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Our Testimonials

Kristina McDermott

"We have used American twice over the last few months: first to install a new AC unit, then to find and repair a leak from our second story leaking through our kitchen. The administrative staff is always friendly and helpful, the technicians are on time, honest, and professional. Good quality work and fair prices. Very happy and will continue to use this company."

Jared Behrens

"My water heater blew in the middle of the night during the winter when a lot of other people had the same problem. Connor and his associate showed up on time to replace my unit the next day, were very courteous and polite and made sure everything was in working order before they left. They were also respectful of my home making sure not to drag snow into the house. I couldn't be more pleased with the service and will be sure to use them again the next time I need something."

Mich Sutton

"From the time Mr. Rozzi was contacted to the time the team deployed and showed up was very responsive, within 48 hours to time of repair and working heat. They prioritized that I was a single parent with two children and no main heat, for that I thank the entire team; Mike the senior technician onsite to his apprentice/colleagues. I would be remiss not to mention the polite and professional updates from the office manager, Shiela.

Please note they also within in hours provided me with a no-hassle quote for an, installed new unit. Last, I’d like to mention they were significantly cheaper than a few of their competitors.

Job well done!"

Chris OConnor

"The first time our basement flooded they came same day! Everytime I called for a question or advice they gave me very good input and if they had to call me back it was always within minutes great service everytime!"

Tina Squier

"The system in my house was down and Mike took care of it right away. He was very responsive and kept me informed of what was going on. He was up front and honest about what needed to be done and about the price. Highly recommend!!"

Barbara Brooks

"I had two other Plumbing companies that couldn’t get my main drain unclogged. I had sewage backing up in my basement. I was given Colin number from a friend, he was a true life saver. He was professional, hard working, and determined. He didn’t give up until the job was complete. He went above and beyond. I would HIGHLY RECOMMEND to anyone that’s looking for service to use the company."

Michelle Charland

"They did a great job running my gas line up from the basement to my kitchen floor, to prepare for a new gas stove/oven.

I am planning to use them again for running the gas line to my wood fire place, to make it a beautiful gas fireplace. They were all very courteous, helpful and timely with their work."

Kellie Friga

"Colin went out of his way to come and solve my kitchen plumbing issue, I would highly recommend his service for any plumbing needs! Colin took the time to explain everything he did and exactly what the problem was. He is reasonably priced and very knowledgeable when it comes to his trade. Thank you so much Colin!!"

Frank Inclema

"What a great company to do business with ! From the first call to them, to the technician completing the work, they are very customer focused. Which is a rare quality today. The technician only need a few minutes to resolve my problem. He was respectful and very knowledgeable. After this experience I look forward to a long lasting relationship with American Plumbing/ Heating /Cooling. Excellent job team !"

Tim Juda

"Unparalleled service, attention to detail and actual care for the customer's concerns and property. Colin solved my immediate problem at hand by unclogging my drain, but also took the time to assess other concerns of mine with my newly purchased, but aged property. He went over the causes of some issues that I was experiencing and gave me piece of mind that they are not major concerns at the moment, but should be addressed in time. I am excited to use American Plumbing and HVAC services in the future to bring my property to its true potential!"

andrew meloni

"American Plumbing. Awesome!. My whole family has used them with very positive results over many years. They have replaced my heating/air conditioning systems, put in a tankless water heater, garbage disposal, fixed toilets and minor repairs. Always on time, response is quick. I highly recommend them. Very accommodating and professional."

Joanne Knapp

"The gentleman arrived on the dot, explaining EVERYTHING they were doing. I felt so much better after they checked everything out and will continue with their service."

Jordan Bernstein

"I had a bad water backup in my basement and Collin came out on time to fix the blockage. Collin was very knowledgeable and professional, he was able to answer all my questions and completely cleared the blockage. I would highly recommend Collin for any plumbing needs and if anything happens in the future Collin will be the first person I call. 5 stars!! Call Collin at American Plumbing for all your plumbing needs."

Nicole Byrnes

"American Plumbing and Heating is my goto place for all my Plumbing and HVAC needs. Very professional telephone staff, along with excellent and speedy service. They arrived on time and got my furnace up and running in no time. The price was extremely fair considering I had to call them on a Saturday evening. The technician was kind enough to explain exactly what he did and took the time to show me how to properly adjust the settings. Thank you American Plumbing and HVAC for coming through for me, yet again!!!"

Anthony Santillo

"Mike and his team were on time and worked very efficiently. They showed up to my house wearing masks and answered every question i had very thoroughly. I couldn’t be happier with my new central air unit in my new home. Mike and his team are awesome!!!!!"

Karrie Laughton

"I had furnace issues on an extremely cold day. They came out at 8:30 at night and made sure my heat was working before they left. They came back first thing the next day to complete the work and did a great job. They were on time and very professional. They also return phone calls promptIy. I will definitely use them again."

Alex Davis

"This service was amazing. We decided to use American after a big store gave some of the worst service I have experienced. Collin and Mike came out and did an amazing job. They were quick, responsive and professional. I will be using American from now on."

Jeffrey Davis

"It's rare to have a positive experience with a plumbing project. Colin and his team were very responsive, professional, and their workmanship was outstanding."

Saige Scrooby

"This company was extremely professional and easy to deal with. From the very beginning colin was so helpful and you could tell he was educated and well versed in his trade. This company pays attention to detail and left the area cleaner than it was when they arrived. 100% would recommend to my friends and family or anyone searching for help!"

Al Starkweather

"Ron, Mike and the crew were extremely professional, courteous and experienced. Xavier was very knowledgeable in the HVAC field and explained to us how our new system works and informed us that our old furnace was leaking carbon monoxide into our home. We would definitely recommend them highly to our friends and family and to anyone looking for HVAC and plumbing services. Thanks so much guys!"

Al and Jill Starkweather

Michael P. Goodman

"After doing several IT projects for American Plumbing it’s easy to see that they take their work very serious. They are professionals on all levels and deliver a quality end product with a competitive price tag. If you are looking for a commercial plumbing company in the Rochester / Buffalo NY area, American Plumbing Is definitely the way to go! A+ and highly recommended."

bball diva

"Jamie and Francisco, totally ROCK! You can't go wrong with this company. I found them in the nick of time. I am very happy with the service and the attentiveness they give their clients. Thanks be to God, my mom now has hot water again.. Thank you ! thank You and Thank you again."

Lonie Rose

"Received multiple quotes for both jobs. The others provided a range of possibilities, American was spot on! Work was complete in a timely manner, area was clean after the job was done. Respectful and courteous service, not to mention a great price!"

Angelo Lovullo

"Workers showed up on time corrected clogged sewer and reinstalled toilet professionally and quickly. Very satisfied."

Stephen Meloni

"They were excellent. Highly recomend them"

Mario G

"Had a Daikin heater/ac unit installed in a new addition. American did a fantastic job with the planning, installation and clean-up. Highly recommended."

Edward Nicosia

"Great experience. Reasonably priced and solved issue in no time. Thank you!"

Nick Bianchi

"These guys are top notch!! Very knowledgeable in every aspect of HVAC. Mike and his crew go above and beyond to get the job done, and done correctly. I highly recommend them to everyone!!!!"

barb zaepfel

"The guys were great, and very maticulus.

I had all pipes, vents and sewer updated.

Also pipes for washing machine.

Thankyou Cisco and Colin!"

George Joaquim

"They unclogged our main sewer line; fast and cordial service!"

Rob Tron

"Mike and the American Plumbing team were professional and installed my new furnace and AC to meet all my expectations. Thanks great work."

Sheila DeMetsenaere

"My parents had issues with their drains, they were efficient and easy to work with and answered all their questions, very polite and professional and affordable."

dancenshout2002

"Prompt, knowledgeable, efficient. I highly recommend."

Rebecca Spall

"Use this company today fantastic good work very educational staff is fantastic"

Mary Anne luttrell

"Instead of upselling me an expensive new furnace, was very honest and replaced broken part for cheap!!! Highly recommend!"

Sheryl Hoyt

"THEY WERE QUICK , CLEAN, AND ON TIME!"

akeel sailan

"Great people, great service!"

Chris Mastrosimone

"Great customer service and rates were affordable and installation was very efficient!"

dimarcolene

"Honest and Reliable"

Book Online

Call Us Today At: 585-404-4522

Call Us Today At: 585-404-4522

You can count on friendly service from the first time you call.
Call and discover the difference for yourself, we'll help answer your questions and we'll send a technician out to your home TODAY.

American Plumbing, Heating & Cooling Technician

Don’t take our word for it - see what our customers have said

  • Chris OConnor

    The first time our basement flooded they came same day! Everytime I called for a question or advice they gave me very good input and if they had to call me back it was always within minutes great service everytime!

  • Tina Squier

    The system in my house was down and Mike took care of it right away. He was very responsive and kept me informed of what was going on. He was up front and honest about what needed to be done and about the price. Highly recommend!!

  • Joanne Knapp

    The gentleman arrived on the dot, explaining EVERYTHING they were doing. I felt so much better after they checked everything out and will continue with their service.

  • Anthony Santillo

    Mike and his team were on time and worked very efficiently. They showed up to my house wearing masks and answered every question i had very thoroughly. I couldn’t be happier with my new central air unit in my new home. Mike and his team are awesome!

  • Alex Davis

    This service was amazing. We decided to use American after a big store gave some of the worst service I have experienced. Collin and Mike came out and did an amazing job. They were quick, responsive and professional. I will be using American from now on.

  • Jeffrey Davis

    It's rare to have a positive experience with a plumbing project. Colin and his team were very responsive, professional, and their workmanship was outstanding.

  • Lonie Rose

    Received multiple quotes for both jobs. The others provided a range of possibilities, American was spot on! Work was complete in a timely manner, area was clean after the job was done. Respectful and courteous service, not to mention a great price!

  • Angelo Lovullo

    Workers showed up on time corrected clogged sewer and reinstalled toilet professionally and quickly. Very satisfied.

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    24/7 Rapid Repairs

    We're there when you need urgent plumbing or HVAC repairs with 24/7 emergency service.

    Expert Professionals

    American Plumbing Heating & Cooling is fully licensed and insured, and our company is one of the largest home service providers in ROCHESTER, and has been trusted for years in thousands of local homes and businesses.

    Clean And Tidy

    Your technician will be clean and presentable. They'll also respect your home, wear shoe covers, put a protective mat over the work area, and tidy up the work area when they have finished.

    Up-front Pricing

    With American Plumbing Heating & Cooling you always know the full price up-front before we start - giving you an informed choice that puts you in charge. We also offer great value with a large variety of special offers throughout the year.

    Written Warranties

    All our workmanship is backed with a written warranty, giving you total peace of mind when choosing our services.

    Contact American Plumbing Heating & Cooling Today: Call 585-404-4522